With text analytics, you turn the volumes of text data that keep flowing into your business into business intelligence. But ready solutions in the market do not fit all business needs.
At Hitech BPO, we design your text analytics solutions only after determining the actual insights you are looking for. We will help to transform your business by using text data for consumer research, social media monitoring, social listening, sentiment analysis and understanding the voice of your customer. We keep our focus on scalability, consistency and real-time analysis.
We set up custom automated pipelines for use of techniques based on content, user or context. We use machine learning and NLP to ensure accurate text classification, named entity identification, speech tagging, syntactic parsing, detection of patterns and outliers and summarization. And we do intelligent deep mining of text.
Years of Excellence
Draw data insights from huge blocks of information using text classification. Classify and organize text automatically and assign a set of pre-defined tags based on its content using NLP & deep learning algorithms.
Address the ever-growing amount of text data available online by using text summarization that automatically condenses the data by extracting relevant information from original content enabling quick overviews.
Extract information from unstructured text to capture hidden trends large-scale on-premise data extraction, hybrid extraction approaches, real-time data extraction using cloud applications, and batch processing.
Detect trends in customer feedback, product performance, service quality and build better designs and products.
Explore literature quickly, extracting and summarizing only relevant information leading to fast research and breakthroughs.
Understand customers’ needs better, gather competitive intelligence and strategize accordingly for effective marketing campaigns.
Getting insights on customers’ needs helps in quick decisions, enhanced engagement, and improved services driving long-term growth.