Text Analytics Services

Translate large volumes of unstructured text data into meaningful insights

  • Understand user perception
  • Improve brand credibility
  • Accurate competitor analysis
  • Market customization
Get in Touch with Us

Use custom text analytics services to sculpt a personalized customer journey

With text analytics, you turn the volumes of text data that keep flowing into your business into business intelligence. But ready solutions in the market do not fit all business needs.

At Hitech BPO, we design your text analytics solutions only after determining the actual insights you are looking for. We will help to transform your business by using text data for consumer research, social media monitoring, social listening, sentiment analysis and understanding the voice of your customer. We keep our focus on scalability, consistency and real-time analysis.

We set up custom automated pipelines for use of techniques based on content, user or context. We use machine learning and NLP to ensure accurate text classification, named entity identification, speech tagging, syntactic parsing, detection of patterns and outliers and summarization. And we do intelligent deep mining of text.

30 +

Years of Excellence

99.99 %

Accurate Analysis

100 +

Reduced TAT

5000 +

Happy Clients

99 %


25 +

Years Experience

Transform your business performance with the power of text analysis »

Our text analytics services to understand your customers better


How you benefit from our text analytics services

Better product development

Better product development

Detect trends in customer feedback, product performance, service quality and build better designs and products.

Relevant research

Relevant and timely research

Explore literature quickly, extracting and summarizing only relevant information leading to fast research and breakthroughs.

Strategic marketing

Strategic marketing campaigns

Understand customers’ needs better, gather competitive intelligence and strategize accordingly for effective marketing campaigns.

Improved services

Improved customer service

Getting insights on customers’ needs helps in quick decisions, enhanced engagement, and improved services driving long-term growth.

Let Us Help You Overcome
Business Data Challenges

What’s next? Message us a brief description of your project.
Our experts will review and get back to you within one business day with free consultation for successful implementation.



HitechDigital Solutions LLP and Hitech BPO will never ask for money or commission to offer jobs or projects. In the event you are contacted by any person with job offer in our companies, please reach out to us at info@hitechbpo.com

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