Social Listening Services

Enhance your brand's online presence with our social listening services. Monitor and track mentions of your brand, industry, and competitors on social media and web. Get insights, respond to customers, and measure your impact.

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Listen beyond positive & negative

We listen and analyze the social mentions about your company, competitors, and your industry to provide custom reports and actionable insights.

Our social media listening experts just don’t watch @mentions and comments that pour in via your social profiles, forums, news, emails or blogs. Instead, we aggregate data from varied sources to understand how negative or positive sentiments impact your brand overall.

We analyze conversations contextually to provide actionable insights ranging from simple acts of responding to a happy customer, to something as huge as shifting your overall brand positioning.

Determine consumer feelings accurately »

Keep marketing efforts on track

By tracking social media platforms and other online sources, businesses can gain valuable insights into consumer sentiment, market trends, and competitor activity to inform their marketing strategies and improve customer engagement.

Our social media listening insights around your customer’s online mood or sentiments, as to how & what they feel about your brand; helps you keep your marketing and product development efforts on track.

As part of our social listening services, we analyse the context and identify trends around conversations to measure the breadth of consumer, industry and cultural insights in relevant markets.

We also provide actionable insights to help you streamline the communication process and identify your most popular brand advocates and sources of criticism.

Stop spending countless hours cold-calling »
Addressing Data Veracity

What You Get with Our Social Listening Services

Social insight

Social insights

Listen to brand feedback and competition insights to fill in the gaps, take relevant action, and develop social media strategies that compel audiences to join you.

Extended enterprise

Engage customers

Capture, analyse, and interpret voices, opinions, and sentiments from diverse sources, and use perfect opportunity to plan engagement that further customer interests.

Cast a wide net

Eliminate crises

Address the fundamental issues at play, directly connected with your business, and uncover hidden problems that can be rectified directly.


Track competitors

We leverage social media to track competitors, strategizing plans and approach based on changing focus and industry trends.

Let Us Help You Overcome
Business Data Challenges

What’s next? Message us a brief description of your project.
Our experts will review and get back to you within one business day with free consultation for successful implementation.



Hi-Tech Digital Solutions LLP and Hitech BPO will never ask for money or commission to offer jobs or projects. In the event you are contacted by any person with job offer in our companies, please reach out to us at +91-79-4000-3251 or

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