Project Overview
The Company:
Leading real estate listing site and market intelligence provider based in USA
Industry:
Real Estate
Services:
Data Entry Services
Business Needs
Real estate listing site required accurate property data covering all the US States, categorized as per different counties to offer real -time property information and correct estimates to provide superior customer experience.
The Challenges
- Managing huge amount of data
- Extracting relevant information from unstructured data
- Allocating trained resource with analytical skills and eye for detail for the task
- Maintaining high accuracy given the nature of data
- Automation to improve accuracy and enhance speed
Solutions and Results
Are you looking for real estate data entry experts with analytical skills?
Speak to us Today- A dedicated team of skilled data entry professionals was set up to extract relevant data from the source document, tag, validate and enter in the required format.
- The process was automated with macros and defined rules for complete accuracy and speed.
- Human operations to the extent possible was replaced with technology enabled solutions
- Team was intensively trained to achieve highest levels of data accuracy, essential to ensure quality deliverables.
- The entire workflow was planned so that it could be broken into different modules depending on the expertise of different teams and the nature of work.
- A well-planned QC and audit process ensured accuracy of more than 99%.
- The process followed:
- Source file received from client in the TIFF and PDF format
- Data extracted and segregated county wise through automation
- Each of the county document classified and tagged
- Macro ensured that only the valid images move to the assigned folder
- Valid documents taken for data entry in the specified fields; fields categorized as critical and non-critical
- Workflow further categorized into three sections to improve productivity and accuracy
- Data entry divided in three sections:
- Double D Entry – To maintain accuracy Double D entry done for critical fields. Two separate teams worked on this simultaneously and later the files merged and verified.
- Gray Entry – Fields like buyer info and property data entered in Gray Entry.
- Yellow Entry – Comprehension skill required to enter this filed and accordingly skilled team selected for this entry.
- All the three fields merged using macro again.
- A dedicated QC team ensured high levels of accuracy; QC done logically through automation, where errors are thrown up as alerts.
- After QC the files go for audit before submission in client’s application.
Business Impact
Revenue enhanced
Improved operational efficiency
Superior customer experience
