A company processing financial documents for multiple BFSI institutions based in Rome, Italy
Outsourcing & Offshoring
Client required image-based data entry of huge volumes of checks to streamline the payment process.
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A dedicated team of 10-15 skilled data entry experts was set up to enter handwritten data from the checks onto a payment software. The team needed to address peaks and valleys in volumes, which at times spiked to 50,000. Steps taken to ensure high accuracy and meeting of daily deliverables included: