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Social Media Analytics

Can your enterprise bring social media metrics from Facebook, Twitter, and Instagram together into reports?

Bring social media metrics from Facebook, Twitter, and Instagram together into custom reports that you can easily export and share with your team.

Social Media Analytics

Monitor social channels to respond to signals

Our social media analytics solutions put at task human-based coding and search technology to help companies with digital risk management, capitalize on social media and manage their brand reputation. We collect, cleanse, validate & classify consumer experiences, both good and bad, to help brands work towards influencing purchase decisions, keep customers loyal & win over new customers.

Making sense of your social data →
Sentiment Analysis

At Hi-Tech, our experts empower you with flame detection (bad rant), new product perception, brand perception, reputation management etc., as part of our sentiment analysis solutions, aka opinion mining.

Learn more about Sentiment Analysis →

Social media analytics to derive insights
and improve social media efforts

Social Media Intelligence

Social media monitoring specialists, content analysts and open-source intelligence researchers at Hi-Tech; extract relevant information from social channels, both print and online.

They integrate it with brand and sales tracking, panel data and insights from our market intelligence reports. This strategy helps us to go beyond social media listening, and facilitates our clients with a full market context and a strong foundation for making smart business decisions.

Our social scientists identify which online conversations matter the most, and extract insights helpful in key activities including customer management, product development, advertising, etc.

Benefits with us

Identify audience

Exploring post and aggregate levels to identify audience segments, find new audience interests, and assess opportunities.

Assess resonance

Assess the segment your campaign resonated the most to; creative generate social buzz or what interested your customers.

Customer opinion mining

Know, track and measure what, when, where and how your customers speak about your products and services.

Sentiments, a click away

Identify sentiments; compare audience segments, share of voice and much more – just with few visuals.
Making sense of your social data →

Business Case Studies

Check out how we helped our clients achieve their business and industry objectives

Let's help your Business Overcome Your Data Challenges

We establish long term business relationship with clients and are committed to total customer satisfaction.

Clients & Testimonials

We love Hi-Tech because the way it makes tricky data understandable and easy to follow. Thumbs up for the great support and the amount of data sources you can add to your reports!

Joshua Keys