Infographic: BPO Vs KPO – What are Their Differences?
February 18th, 2015 | BPO Support | Ritesh Sanghani
BPO and KPO may seem identical but in reality there are profound difference in between them. First, let’s learn them by their terms. BPO = Business Process Outsourcing. It is outsourcing of some of the business tasks, usually includes the back-office or front office operations, to third party to reduce costs.