"I wanted to let you know that I spot checked the document your company keyed for us, you also added a field to reference the corresponding page number which was definitely helpful for that review. I am very very pleased with the customer service provided throughout the project. Thank you again for negotiating on price, but no way did that compromise your product or turnaround time-which was greatly appreciated!"
                                                                                                               - Jennifer Resnik

"Outsourcing your BPO project to us, allows you getting access to high skilled manpower & services with full concentration on your core business and savings upto 60-70% on your project cost."

ADVANTAGES AT HI-TECH

  • Our company has a vast experience of successfully executing 600 projects.
  • We have an Experience of working with more than 125 clients in US, Canada, Europe and Australia on an ongoing basis.
  • Experience staff of 350+ employees working in 3 shifts.
  • Availability of services 24*7, at our preferred time zone.
  • Flexible project cost option - Either Fixed price or hourly price.
  • Experience of communicating and working with global clients.
  • Capability to handle large as well as small tasks effectively.
  • Ability to quickly understand your needs.
  • Two of our production centers are located approximately 1000 miles away from each other and help in:
    • Disaster Management
    • Wide variety of skill sets availability
    • Allows us to deliver output even on holidays as the festival dates differ in Ahmedabad and Kochi
  • Infrastructure scalability depending on the project requirement.
  • Completion of project within the given time frame and budget, without any compromise on quality.
  • Our simple and clear approach which attempts to make your satisfaction as our highest priority.
  • Our firm believes in honesty, trustworthiness and we look forward for a long term business association.

COST AND QUALITY ADVANTAGE

ADVANTAGES OF INDIA

  • Large pool of computer literate and English speaking professionals.
  • Well recognized Information Technology skills.
  • Wide gap between personnel costs in India and developed countries.
  • Combination skill sets easily available (For example computer and legal or medical skills)
  • Strong government support for such activities.
  • Excellent training infrastructure.
  • Excellent Telecom infrastructure in major cities.

All The Figures Are In Million US Dollars

Source: NASSCOM, India (1999).

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